PODCAST

How We Solved Our No-Show Dilemma and Earned an Additional $1M+ a Year #8

One of the biggest problems with no-shows is the fact that they are an absolute opportunity killer. As your business becomes bigger, there are bottlenecks along the way that are clogging up your flow and preventing the number of people that can become paying clients.

Ultimately, with no-shows, it's no different. The bigger your business gets, the bigger your team gets, the more of an impact that this can potentially have as well. In our case, as we scaled, we tried to automate things and sent people to a landing page, there was less personal touch.

While not every no-show can be eliminated, there are effective ways to reduce the number of no-shows. Stay tuned!

Episode Highlights:

Finding balance in having good quality leads. [02:48]
The importance of congruence in your communication. [09:48]
Building a relationship with your prospective customers. [11:51]
How to convince your customer that they need your offer. [15:22]
What does the vetting process look like? [16:57]
Small money with big goals VS. Big money with small goals. [20:17]
What to do when people don’t value your offer. [26:43]
Rules implemented to make people show up. [28:32]
Providing your clients with more value. [31:20]
Email and SMS strategies. [39:26]

About Our Hosts:

Andrew Gaussen and Andrew Poulton are business marketing and sales analytics experts, respectively, with a passion for creating impactful and profitable online fitness businesses. Together, they are the founders of Hypothyroid Body Transformation, a multiple 7-figure fitness business. They have been helping people conquer hypothyroidism through balanced nutrition and a well-rounded lifestyle since 2017. They also co-founded Systems By Design, an online coaching platform that aims to help fitness professionals grow their business to 7-figures.

Iggy Odighizuwa is also a Co-founder of Systems By Design and is the systems and automation specialist of the company. Iggy’s passion is helping coaches improve the quality and efficiency of their program delivery. He loves getting more done in less time and making what he calls “lazy money”. He is the author of The Ultimate Client Acquisition System. This system was designed to automate the process of attracting ideal clients whilst filtering out the bad fits.